- Eligibility and Conditions
- Use of the Soft Touch Tunnel after hours is for customers who are able to operate the Soft Touch Tunnel safely without the need of a car wash attendant.
- Gate access and use of the Soft Touch Tunnel after hours are to be used by only the individual(s) who agree to this disclaimer and the vehicle that has been registered with a Fast Pass (RFID) tag installed in the lower drivers side front window.
- Use by any other individual(s) or vehicle(s) is strictly prohibited.
- Use by any other individual(s) other than those listed on this disclaimer using the registered vehicle is strictly prohibited.
- Use by any other vehicles other than the one registered with a fast pass (RFID) tag driven by the individual(s) on this disclaimer is strictly prohibited.
- Failure to abide by these agreed terms will result in the termination of the Soft Touch Tunnel after hours use and (or) registered vehicles plan or service.
- Public transportation and service vehicles are prohibited from using the Soft Touch Tunnel After Hours.
- Public Transportation Vehicles include but not limited to Taxis, Buses and Limousines.
- Shiny Car will not be held responsible in cases whereas the Soft Touch Tunnel is closed.
- Soft Touch Tunnel closing may include but are not limited to time of day, weather, or equipment malfunction/renovation.
- Please refer to Instructions for the Soft Touch Tunnel After Hours to identify if the Soft Touch Tunnel is open or closed.
- No refunds, credits or adjustments will be offered for the Soft Touch Tunnel being closed during after hours use.
- Damaged caused to the Soft Touch Tunnel and (or) property of Shiny Car due to improper use and (or) violation of this agreement will result in customer assuming all costs necessary to return the property to its original state.
- Shiny Car is monitored by surveillance cameras during after hours use of the Soft Touch Tunnel.
- Shiny Car reserves the right to cancel, amend, or change after hours terms and conditions at any time.
- Safety Rules
- The registered vehicle(s) using the Soft Touch Tunnel After Hours.
- If you have a hitch with a draw bar on your vehicle, please remove the draw bar before using the Soft Touch Tunnel.
- If your vehicle has power or after market antennas please lower or remove before entering the Soft Touch Tunnel after hours.
- Extended mirrors should be fully retracted so that they are flush against the side of the vehicle.
- Please ensure that all bumpers, wing mirrors, trims or other attachments, to your vehicle and car body parts are not loose or damaged prior to entering the Soft Touch Tunnel.
- The Soft Touch Tunnel is not suitable for use by vehicles which have large spoilers or similar fittings and use of the Soft Touch Tunnel when large spoilers or similar fittings are attached to your vehicle is not permitted.
- It is your responsibility to ensure that your vehicle is positioned between the guide rails and is correctly aligned, vehicle has been put into neutral and your hands are off the steering wheel and feet off the gas and break.
- It is your responsibility to ensure that you observe all instructional and safety signage at the entry to and while using the Soft Touch Tunnel after hours.
- The Individual(s) using the Soft Touch Tunnel after hours.
- Please do not get in or out of the vehicle after you have past the gate. Do not open any doors, windows or the sun roof on your vehicle when the car wash is in cycle. Doing so could result in damage or injury to you, other persons in your vehicle, your vehicle or your property.
- Please review the disclaimer board to the right of the tunnel entrance before entering the Soft Touch Tunnel.
- Instructions
- Soft Touch Tunnel Open and Closed Lights.
- The gate will only permit access if the green “Drive Forward” light is active and the “Open” sign above the canopy is lit.
- If the red “Please Wait” light is active, wait for the vehicle ahead of the gate to enter the wash tunnel. The green light will activate and allows entry onto the wash tunnel track.
- If both the red and green light are inactive and or the “Closed” sign above the pay station canopy is lit then the wash tunnel is closed and the gate will not permit access.
- Instructions to use Gate Access to the Soft Touch Tunnel.
- Please observe ALL signage before accessing the Soft Touch Tunnel After Hours.
- The gate will only open if the Open sign is illumined and the Drive Forward light is active.
- Pull forward slowly towards the gate, the RFID reader affixed to the vehicle height poll above the gate will read your tag and open the gate.
- When the gate opens drive forward slowly onto the guide rails. The gate will not go down until you have completely cleared its barrier.
- Drive all the way up to the pay station where the screen can be seen outside your driver’s side window.
- Your fast pass (RFID) tag will be read and your wash will start if you are an unlimited customer. Club Plan customers will be prompted to proceed though the wash menu and purchase a wash.
- Once your wash has started observe all instructions
- Instructions to exit the Soft Touch Tunnel (If wash does not start or you decide to leave)
- If at any time, your wash does not start, screen times out, decide not to wash your vehicle or otherwise change your mind. Press the Open Gate button at any time to exit.
- When exiting the Soft Touch Tunnel, look to see the gate has risen. The gate is on a 30 second timer from the moment you push the Gate Open button.
- Reverse your vehicle slowly, when the gate has reached a foot from the back of your car the gate will not close and the timer will reset.
- Be sure to signal any cars behind you waiting in the gate line to reverse so that you may exit the Soft Touch Tunnel.
- Release of Liability
- Shiny Car is not responsible for damages to your vehicle during after hours use of the Soft Touch Tunnel.
- After Hours use is not for vehicles that cannot fit on the conveyor or are unable to ride through the tunnel.
- Vehicle extremities such as but not limited to rear or top bicycle, boat and ski racks, hitches and other prohibited after market vehicle products not original to the stock manufactured vehicle are prohibited from using the Soft Touch Tunnel and not permitted to access after hours.
- Shiny Car is not responsible for personal injury caused during after hours use of the Soft Touch Tunnel.
- Violation of this agreement can result in injury and (or) damage to you and your passengers and (or) vehicle.
- Use of the Soft Touch Tunnel after hours is strictly at your risk.
- Neither Shiny Car nor its subsidiaries have assessed your vehicle for suitability for use of the Soft Touch Tunnel.
- It is your discretion to determine on the basis of the warnings set out in this agreement whether your vehicle is suitable for use of the Soft Touch Tunnel after hours.
- Shiny Car shall not be liable for any damage or injury whatsoever caused by the Soft Touch Tunnel after hours including damage caused to you, the vehicle, your property or to any person in your vehicle.
- Shiny Car shall not be liable for any direct, indirect or consequential loss or damage or injury including personal injury howsoever caused (including without prejudice to the generality of the foregoing, loss of revenue or profit) suffered by you or any third party as a result of any neglect, default or breach of duty of any kind by Shiny Car or its subsidiaries.
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